Getting Started

What is GiftShop?

How do I install GiftShop?

What Shopify permissions does GiftShop require?

Is there a free trial?

What happens if I uninstall GiftShop?

Sending Gifts

How do I send a gift to a customer?

Can I let the recipient choose their own products?

Can I add a personal message?

Can I see a customer's gift history before sending?

What happens after I send a gift?

Can I cancel a gift after sending it?

Automations

What are automated gifts?

What triggers are available for automations?

Can I add conditions to an automation?

Can I pause or archive an automation?

Gift Status & Tracking

What do the gift statuses mean?

How do I know when a customer claims their gift?

When do gifts expire?

Can I find and share a gift's claim link manually?

Branding & Customisation

Can I brand the gift email with my logo?

What format and size should my logo be?

Can I customise the email copy or design?

Data & Privacy

What customer data does GiftShop access?

Is GiftShop GDPR compliant?

What happens to my data if I uninstall?